Terms of service

Last updated: March 08, 2026

These Terms of Service govern your use of the website www.roame.world and the purchase of products from Roame. By accessing this website or placing an order, you agree to the terms outlined below.

1. General Information

This website is operated by Roame. Throughout the site, the terms “we”, “us”, and “our” refer to Roame. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page.

2. Products

We make every effort to display our products as accurately as possible. However, slight variations in colour, texture, or finish may occur due to screen settings or the natural materials used in our jewelry.

All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.

3. Pricing

All prices listed on our website are shown in EUR and include applicable taxes unless stated otherwise.

Roame reserves the right to adjust pricing or correct errors in pricing at any time.

4. Orders

Once an order is placed, you will receive a confirmation email. This confirmation does not guarantee acceptance of the order.

Roame reserves the right to cancel or refuse any order if we suspect fraud, unauthorized transactions, or incorrect pricing.

5. Shipping

Shipping times and delivery estimates are provided as guidelines only and may vary depending on location and carrier services.

Roame is not responsible for delays caused by shipping carriers, customs processes, or unforeseen circumstances.

6. Returns and Store Credit

Returns are accepted within 14 days of receiving your order, provided the item is unused and returned in its original packaging.

Returns must be requested before being sent. Items returned without prior approval will not be processed.

Approved returns are issued as store credit only.

For hygienic reasons, earrings are final sale and cannot be returned or exchanged.

Please refer to our Return Policy for full details.

7. Damaged or Faulty Items

If your order arrives damaged or faulty, please contact us within 14 days of receiving your item.

Once confirmed, Roame will arrange a replacement as soon as possible.

8. Intellectual Property

All content on this website — including images, text, design, logos, and product photography — is the property of Roame and may not be used, reproduced, or distributed without permission.